Cookie Policy
This Cookie Policy explains how OzzyBet ("OzzyBet", "we", "us", or "our") uses cookies and similar technologies on our website and services provided under the OzzyBet brand for players in Australia. This includes, but is not limited to, access through desktop, mobile browsers and our mobile-optimised web application.
By visiting, accessing or using our site, creating an account, or playing games at OzzyBet Casino, you agree that cookies and similar technologies may be used as described in this Cookie Policy and in line with applicable laws and regulations in your state or territory.
1. Who We Are
OzzyBet is an online gaming brand operated by Novatrix SRL, company registration number 3-102-893958, under gaming licence number 0000002 issued by the Tobique Gaming Commission. OzzyBet focuses on the Australian market and provides online casino entertainment, including pokies, table games and live casino products.
This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions, which explain how we collect, use, store and protect your personal information while you use our services.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, mobile phone or any other internet-enabled device) when you visit a website. They help the website remember your actions and preferences over a period of time, so you do not have to keep entering them whenever you come back or move from one page to another.
Cookies are widely used on most websites. They may be set directly by OzzyBet (first-party cookies) or by third parties whose services we use (third-party cookies). Some cookies are removed when you close your browser session, while others remain for longer and are activated each time you return to the site.
3. Other Tracking Technologies
In addition to cookies, we may use similar technologies that work in a comparable way, such as:
- Local Storage and Session Storage: Data saved in your browser to remember settings and choices and to keep your session active.
- Web beacons / pixels: Small graphic images embedded in pages or emails that help measure usage and the success of campaigns.
- Device identifiers: Technical identifiers that help us recognise your browser or device.
In this Cookie Policy, we refer to all of these tools together as “cookies” unless we need to distinguish them.
4. Why We Use Cookies
We use cookies at OzzyBet Casino for several reasons that are important for both your experience and our legal and security duties. Cookies help us provide a stable gaming service, keep your account safe, comply with licensing rules, and offer games and promotions that are more relevant to you.
Our main reasons for using cookies include:
- To run our website and services safely and efficiently
- To remember your choices and preferences
- To keep your session active while you are logged in
- To protect your account and detect suspicious activity
- To meet compliance and responsible gambling duties
- To measure performance and improve our content and games
- To show promotions and offers which may be of interest to you
5. Types of Cookies We Use
We use different types of cookies that fall into several broad categories. Some cookies are essential for the site to work properly, while others help us improve your experience or measure performance.
5.1 Strictly Necessary Cookies
These cookies are required for OzzyBet to operate safely and correctly. They enable core features of the website and cannot be switched off through our on-site controls. Without these cookies, services you expect, such as logging into your account, placing bets, processing payments or maintaining security, would not function properly.
We typically use strictly necessary cookies to:
- Manage your login and authentication to your OzzyBet account
- Keep your session active while you move through pages
- Enable payment processing and withdrawals
- Apply security features and detect unauthorised access
- Store your cookie preferences and privacy settings
- Balance traffic across servers and maintain site stability
Because these cookies are essential, they are set without your explicit consent, but you may still remove them via your browser settings. If you block them, parts of the OzzyBet site may not work or may fail to load.
5.2 Functional Cookies
Functional cookies allow us to remember your preferences and provide a smoother and more personal experience. These cookies are not strictly necessary for the site to work, but they greatly improve how you interact with OzzyBet.
These cookies may be used to:
- Remember your language and region settings
- Recall preferred display options and game filters
- Maintain your selected game view and lobby layout
- Store decisions like closing pop-ups or promo banners
If you choose to disable functional cookies, you may need to set your preferences each time you visit, and some features may appear less convenient or familiar.
5.3 Performance and Analytics Cookies
Performance cookies help us understand how players use our site so that we can improve our games, layout and support. These cookies collect information in aggregate form and do not focus on one single person. However, some data may still be considered personal information under privacy rules.
We typically use performance and analytics cookies to:
- See which pages and games are the most visited
- Measure time spent on the site and on certain games
- Identify technical issues such as error messages or slow loading
- Assess the success of marketing campaigns
- Analyse how players move across different pages
We may use third-party analytics services to help us collect and interpret this data. These partners may place their own cookies, over which they have control. They provide us with aggregated reports so we can understand player behaviour trends and improve OzzyBet.
5.4 Advertising and Marketing Cookies
Advertising cookies are used to deliver promotions and offers that are more relevant to your interests. They remember that you visited our site and may help show you OzzyBet ads or campaigns on other websites, apps and social media platforms.
These cookies may be set by OzzyBet or by our marketing and affiliate partners. They are used to:
- Limit how often you see a particular advertisement
- Measure the effectiveness of our promotions and bonuses
- Provide information for responsible gambling messages
- Build anonymous visitor segments for targeted campaigns
- Track which ad or link brought you to our site
Advertising cookies are optional in many jurisdictions. You can manage your choices as explained in the section “Managing Your Cookie Preferences”. If you refuse these cookies, you may still see OzzyBet marketing in general, but it will be less aligned with your interests.
5.5 Security and Fraud Prevention Cookies
We place a strong focus on the safety of your account and funds. For this reason, some cookies are used to assist with security, risk checks and fraud prevention.
These cookies support:
- Detection of unusual account activity or device patterns
- Prevention of account takeover and unauthorised access
- Monitoring of multiple failed logins or suspicious behaviour
- Protection of bonuses and promotions from abuse
Security cookies may be classed as strictly necessary, as they are central to protecting both you and OzzyBet and to complying with our legal obligations, including anti-money laundering and responsible gambling duties.
6. Examples of Cookies We May Use
The table below gives examples of the types of cookies we may use. The exact names and durations may change over time as we update or refine our systems, improve performance, or change service providers.
| Cookie Type | Purpose | Typical Duration | First/Third Party |
| Session ID cookie | Keeps you logged in and maintains your session between pages | Ends when browser is closed | First-party |
| Security cookie | Helps detect unauthorised access and fraud | From session to up to 1 year | First-party |
| Preference cookie | Stores language, region and display settings | Up to 1 year | First-party |
| Analytics cookie | Measures traffic, usage and performance of games and pages | From session to up to 2 years | First or third-party |
| Marketing cookie | Tracks ad performance and supports personalised promotions | From session to up to 2 years | Third-party |
| Load balancing cookie | Distributes traffic among servers for stable site performance | Session | First-party |
We may update these examples from time to time as new services are introduced or as we adjust our technical setup.
7. Third-Party Cookies
Some cookies used on the OzzyBet site are placed by third parties. These may include analytics providers, advertising networks, affiliate platforms, payment partners, verification providers and social media services.
Third-party cookies help us:
- Measure visits and performance more accurately
- Track the success of affiliate and marketing campaigns
- Offer secure payment and verification solutions
- Display relevant ads on other websites and platforms
These third parties have their own privacy and cookie policies, and we do not control how they use the data they collect through their cookies. We encourage you to review the privacy information presented by these providers if you want more detail about their practices.
8. Cookies and Personal Information
Some cookies process data that can be linked to you as a person, especially when combined with other information we hold for account management, verification, responsible gambling and anti-fraud checks. This may include your IP address, device identifiers, log-in details and account activity.
Any personal information collected through cookies is handled in line with our Privacy Policy and with applicable data protection standards. We use appropriate technical and organisational measures to help keep your data safe and limit access to those who need it for valid business purposes such as support, compliance and security.
9. Legal Grounds for Using Cookies
Our use of cookies is based on various legal grounds, which may include:
- Performance of a contract: To provide you with the services you request at OzzyBet Casino, such as maintaining your session, processing deposits and withdrawals, and offering access to games and promotions.
- Legitimate interests: To secure our platform, prevent fraud, improve the site and measure performance, provided that these interests are not overridden by your rights and freedoms.
- Legal obligations: To follow rules set by our regulator and by anti-money laundering and responsible gambling frameworks.
- Consent: Where required by law for non-essential cookies, such as certain analytics or advertising cookies. In such cases, we will ask for your consent before setting these cookies.
10. Managing Your Cookie Preferences
You have several options to control or limit how cookies are used on your devices. Please note that removing or blocking some cookies may affect your experience, and some functions on OzzyBet may no longer work properly.
10.1 In-Browser Controls
Most web browsers allow you to:
- View which cookies are stored on your device
- Delete cookies from your device
- Block all cookies or only third-party cookies
- Set rules for certain websites
- Receive alerts when a site wants to store cookies
The exact steps depend on the browser you use (such as Chrome, Safari, Firefox, Edge or others). You can usually find these options under settings or privacy and security sections of the browser.
10.2 Device and Operating System Settings
Some devices and operating systems offer additional controls for cookies and app tracking, such as limiting advertising tracking or resetting advertising IDs. These settings vary by device type and version, but can have an impact on how cookies and similar tools work on your device.
10.3 Third-Party Opt-Out Tools
Certain advertising networks and analytics providers offer their own opt-out tools. These tools may allow you to limit the use of information for targeted ads across multiple sites, not just OzzyBet. As these tools are managed by third parties, their operation and scope are subject to their own terms and policies.
10.4 Our On-Site Options
Where required by law, we may present you with a cookie banner or pop-up the first time you visit our site or after changes to this Cookie Policy. This banner may give you options to accept or reject certain categories of cookies that are not strictly necessary.
You can usually change these choices at any time through a link or section labeled for cookies or privacy settings on our site, if available.
11. Impact of Disabling Cookies
If you choose to disable or block some cookies, please keep in mind:
- You may not be able to log in or maintain an active session
- Games and pages may fail to load or may not display correctly
- We may not be able to remember your preferences or settings
- Our ability to detect and prevent fraud may be reduced
- You may see general promotions instead of more relevant offers
Strictly necessary cookies are key to providing the core OzzyBet services. If such cookies are blocked, we may not be able to offer you full access to your account or to certain features of the casino.
12. Cookies and Responsible Gambling
OzzyBet is committed to promoting responsible gambling for players in Australia. Cookies may support this by allowing us to:
- Recognise when you are logged in and apply your self-exclusion or cooling-off settings
- Enforce deposit limits, loss limits and session limits where available
- Monitor signs of risky behaviour and display safer gambling messages
- Keep records required by our licence and laws
These activities help us uphold safe play standards and protect players who may be at risk.
13. Cookies and Payment Services
OzzyBet supports various payment options, including PayID, Visa, Mastercard and selected crypto methods such as Bitcoin, Ethereum and Litecoin. Cookies and similar tools may be used by us and by payment service providers to:
- Support secure payment processes and encryption
- Verify that transactions are genuine and comply with rules
- Remember your previous deposit methods where allowed
- Meet anti-fraud and anti-money laundering obligations
Some of these cookies are essential for payment processing and are treated as strictly necessary. Others may be optional and used to improve your payment experience.
14. Updates to This Cookie Policy
We may update or change this Cookie Policy from time to time, for example when we introduce new features, new games, new analytics tools, or when legal or regulatory rules change in Australia or under our licence.
When we make significant changes, we will take reasonable steps to inform you, such as updating the date at the top of this page, sending notifications, or displaying a notice on our website. The current version of the Cookie Policy will always be available on our site and will apply from the date it is posted.
We encourage you to review this Cookie Policy from time to time so that you remain informed about how we use cookies at OzzyBet Casino.
15. Links to Other Websites
Our site may contain links to other websites, services or platforms, including those of our partners, affiliates and game providers. These third-party sites have their own privacy and cookie policies, which may differ from ours. We are not responsible for the content or practices of external sites. We recommend that you review the cookie and privacy information made available on each site you visit.
16. Contact Details
If you have any questions about this Cookie Policy, about how OzzyBet uses cookies, or about your rights in relation to cookies and personal information, you can contact us at:
- Email: [email protected]
- Website: ozzybet.app
When you contact us, please provide enough information about your query so our support and compliance teams can assist you effectively. We may need to confirm your identity before we act on certain requests involving your personal data or your account.
17. Final Provisions
This Cookie Policy forms part of the broader legal framework that applies to your use of OzzyBet, along with our Terms and Conditions and Privacy Policy. By continuing to use our site and services, you acknowledge that you have read and understood this Cookie Policy and agree to the use of cookies as described here, subject to your preferences and settings.
If you disagree with the way we use cookies, your options include adjusting your browser and device settings, managing your choices where such tools are available on our site, or stopping use of our services. We are always ready to explain how cookies support the safe and efficient operation of OzzyBet Casino and to assist you with any questions you may have.